Terms and Conditions

Welcome to ColombiaJeans.ca! These terms and conditions (“Terms”) apply to your use of our website (the “Site”) and any orders you make through our online store powered by WooCommerce (“Store”). By accessing or using our Site or placing an order through our Store, you agree to be bound by these Terms. Please read them carefully before using the Site or placing an order.

Orders

By placing an order through our Store, you agree that:
a. You are authorized to use the payment method you have selected for your order;
b. You will provide accurate and complete information when placing your order;
c. You will only use the Site and Store for lawful purposes;
d. You will not use the Site or Store to engage in any activity that interferes with or disrupts the Site or Store (or the servers and networks which are connected to the Site or Store); and
e. You will not use the Site or Store to transmit any viruses or other malicious code.

We reserve the right to refuse any order you place with us, and to limit or cancel quantities purchased per person, per household or per order. In the event we make a change to or cancel an order, we will attempt to notify you using the email address and/or phone number provided at the time the order was made.

Pricing and Payment

All prices on our Store are in Canadian dollars and are subject to change without notice. We accept payment through various methods, including credit card, PayPal, and more. By placing an order, you authorize us to charge the payment method you have selected for the total amount due. If we are unable to process your payment, we may cancel your order or put it on hold until payment is received.

Shipping and Delivery

We offer shipping to addresses within Canada. We aim to process and ship orders within a reasonable timeframe, but we cannot guarantee a specific delivery date or time. Shipping rates and delivery times may vary depending on the shipping method you choose and your location.

Returns and Refunds

We want you to be satisfied with your purchase from ColombiaJeans.ca. If you are not completely satisfied with your order, please contact us within 30 days of receiving your order to request a return or refund. Returned items must be in their original packaging and in new, unused condition. We reserve the right to refuse returns or refunds for items that are not in their original packaging or are not in new, unused condition. Please note that fajas (shapewear) cannot be returned, as they are clinical products. Shipping costs for returns are the responsibility of the customer unless the item is defective or the wrong item was shipped.

Intellectual Property

All content on our Site and Store, including but not limited to text, graphics, logos, images, and software, is owned or licensed by ColombiaJeans.ca and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, display, or sell any of the content on our Site or Store without our prior written permission.

Disclaimer of Warranties

The Site and Store are provided on an “as is” and “as available” basis. ColombiaJeans.ca makes no representations or warranties of any kind, express or implied, as to the operation of the Site or Store or the information, content, materials, or products included on the Site or Store. To the fullest extent permissible by applicable law, ColombiaJeans.ca disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. ColombiaJeans.ca does not warrant that